Privacy policy
This Privacy Policy is applicable to persons who visit www.magnowell.com through any online channel/resources like the website; mobile site etc. The applicability of this Privacy Policy also extends to persons who visit the offices or sales channels of www.magnowell.com. The Privacy Policy covers the practices for handling and securing your Personal Information by www. magnowell.com.
As a User / Customer of www.magnowell.com, you agree to abide by the norms mentioned herein. This Privacy Policy does not apply to the websites, mobile sites and mobile apps of other third parties, even if their websites are linked to www.magnowell.com website. We recommend you to review the privacy statements of the other parties with whom you interact.
What personal information or data is collected from you and how we use it?
“Personal Information” means and includes all information collected for lawful purpose and for meeting the objectives of www.magnowell.com. The information also includes details that can be linked to an individual or to identify any such individual, viz. name, contact number, email address, etc.
When you visit www.magnowell.com website, we may collect information regarding the domain name and host from which you are accessing the website, the internet protocol address of the computer / laptop or internet service provider you are using and any other statistical data. The users/customers are informed through this Privacy Policy that www.magnowell.com uses cookies and tracking technology for website and mobile site users depending on the features offered. Personal information will not be collected via cookies and other tracking technology; however, if you previously provided personal identifiable information, cookies may be tied to such information. www.magnowell.com also requests its users/customers to go through the cookies as mentioned below in this Privacy Policy.
Restriction as to sharing of information
Users / Customers of this website may share contents or information, reviews, comments, send communications; and submit suggestions, ideas, comments, questions or other details, as long as the content is not illegal, obscene, abusive, threatening, defamatory, invasive of privacy, infringing of intellectual property rights of others or otherwise injurious to third parties, or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam”.
Users / Customers are also restricted to upload any explicit contents which are not acceptable to the public at general and are injurious to the minds of children.
Surveys and competitions
From time to time, our site may request information from users via surveys or competitions. Participation in these surveys or competitions is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and address) and demographic information (such as gender, age). Contact information will be used to notify the winners and to award prizes. Survey information will be used for purposes of monitoring or improving the functionality and user satisfaction of this site. We do not share aggregated demographic information with our partners or advertisers.
Registration
If you choose to become a registered member/user/customer of www.magnowell.com, you must provide us with your name, contact number, e-mail address etc. This information is collected on the registration form for several reasons which are following:
- To allow us to contact you for customer services, if necessary.
- To make our services easily available to you.
- To confirm your new registration and each shopping or Purchase you make.
- This information is used to contact you about the services on our site in which you have expressed interest.
Procedure for collection of information and its use
We are the sole owners of the information collected on this website www.magnowell.com. We only have access to/collect information that you voluntarily provide us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use the information provided by you to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, unless required by government or statutory authority or regulatory offices under the law.
Unless you ask us not to, we may contact you via email in the future to inform you about the up comings promotional offers or new services, or changes to this privacy policy.
Your access to the information provided by you
- You may choose to visit our site at any time to check or review or revise the following information or data provided by you by contacting us via email or customer helpline number given on our website www.magnowell.com.
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secured way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, invoicing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
Cookies
We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
Links
This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Updates
Our Privacy Policy may change from time to time and all updates will be posted on this page. With whom is your personal information shared? We do not share customer information collected on the website with anybody. Sheela Foam Limited is the sole user of such information, and this information is used to contact the users for further promotions and sharing product-related information only. We review our Privacy Policy from time to time, and we may make periodic changes to the policy in connection with that review. Therefore, you may wish to bookmark this page and/or periodically review this page to make sure you have the latest version. You may always submit concerns regarding this Privacy Policy via email to info@magnowell.com and we will respond to all reasonable concerns or inquiries.
Thank you for using the website!
TERMS AND CONDITIONS
Hriweta Manufacturing and Sales Pvt. Ltd. (Company) reserves the right to add, delete, alter &/or modify these terms and conditions at any time; Publication on website thereof shall be notice. The Customer is therefore advised to read carefully these terms and conditions each time he or she uses the shopping service(s) of Hriweta Manufacturing and Sales Pvt. Ltd.
By placing an order the Customer has authorized Hriweta Manufacturing and Sales Pvt. Ltd. to pass on the order to the respective Manufacturing Unit (s ) / Dealer/ Distributor / vendor / business associate, who are supplying the product, and make sure the product is dispatched /delivered to the given address. The agreement between you, the Customer and Hriweta Manufacturing and Sales Pvt. Ltd. shall be subject to the terms and conditions contained herein.
These terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any order submitted. By using the shopping services of Hriweta Manufacturing and Sales Pvt. Ltd., you / your parent or legal guardian has agreed to be bound by the Terms and Conditions
The Customer represents that he/she has completed 18 (eighteen) years of age or has the consent of a parent or legal guardian.
All prices and delivery of products and goods are subject to availability with the company / Vendor /Merchant/ business associate’s and the prices / delivery are subject to change without prior notice.
Product price / discounts / offers may vary from location to location.
Actual Picture/photo shown on the site are only indicative, actual colour may vary as the photography includes usage of bright lights. Customer/user will be responsible for choosing the correct size of the mattress. Any query/ request will not be entertained ( only limited to ) for the refund of money ( partially or fully ) and/or replacement of product and/or cancellation of order and/or change of product for any reason, in above cases whatsoever.
Customer/user would be solely responsible for purchasing any product from the site. The decision regarding any request pertaining to the cancellation of order, refund of money ( partially or fully ) , replacement of product , change of product for any reason will be solely at the discretion of m/s Hriweta Manufacturing and Sales Pvt. Ltd. In case of any dispute, company’s decision will be binding on all and no further dispute will be entertained.
We accept many International and Indian Credit Cards and also offer payment option through Net-Banking. Customers using foreign and international cards should note that this online payment gateway accepts payments only in Indian Rupees. Therefore, the amount charged is the INR value of the product displayed on the site which is converted into US Dollars or any other foreign currency at the actual prevailing conversion rate while passing on the order to the payment gateway. Similarly, for any applicable refunds the full INR amount which has been charged is refunded which is converted into US Dollars or any other foreign currency at the actual prevailing conversion rate. The difference if any in the refund and amount charged is due to the fluctuation of the conversion rate.
In case of refunds, the Payment gateway charges and any other charges ( if any ) are chargeable to the customer / buyer / credit card holder / debit card holder etc that are used for purchasing the product ( s) i.e., the Payment gateway charges and any other charges ( if any ) will be deducted from the refundable amount.
In some cases where National / international credit card has been used the Credit Card Issuing Company levies a transaction charge for any charge / refund issued. The applicable charge is decided by the issuing bank.
Hriweta Manufacturing and Sales Pvt. Ltd. would refund only the amount charged in INR as displayed on the website minus the charges levied by the payment gateway partner or by the card issuing bank
Hriweta Manufacturing and Sales Pvt. Ltd. is not responsible for any charge levied by the credit card Issuing bank for the Indian / foreign transaction or charge or tax levied by the credit card Issuing Bank or Gateway provider.
Hriweta Manufacturing and Sales Pvt. Ltd. reserves its right to withdraw any product or goods at its sole discretion.
Hriweta Manufacturing and Sales Pvt. Ltd. reserves the right to refuse or cancel any order placed for a product that is listed at an incorrect price or has become unavailable or is found to have any defect or otherwise cannot or ought not to be sold for any reason. This shall be regardless of whether the order has been confirmed and/or payment been levied via credit card or any other mode.
All payments will be accepted by the mode finalised by the Hriweta Manufacturing and Sales Pvt. Ltd.
In a credit card transaction, you must use your own credit card.
Hriweta Manufacturing and Sales Pvt. Ltd. will not be liable for any credit card fraud. The liability to use a card fraudulently will be on the customer and the onus to ‘prove otherwise’ shall be exclusively on the customer.
Please allow the minimum time required for processing as specified for the product. Time taken during transit/shipping in case it is delivered by courier is extra to the processing time displayed on the site.
Delivery shall be made in the course of the day, and the customer agrees to refrain from requesting for deliveries at very early or late hours of the day/Sundays/Public Holidays.Any Delivery in such cases will be solely at the discretion of Hriweta Manufacturing and Sales Pvt. Ltd.
All attempts will be made to deliver in a shortest possible time but Hriweta Manufacturing and Sales Pvt. Ltd. will not be held liable if the delivery is delayed due to unforeseen conditions.
Delivery of the ordered products will be attempted only once. In the event of non-delivery due to customer mistake (i.e. wrong name or address) or incomplete information, any extra cost incurred for re-delivery by Hriweta Manufacturing and Sales Pvt. Ltd. shall be claimed from the customer placing the order.
In the event of no one being at home, every genuine effort shall be made for re-delivery. In case of non-delivery, the goods will be returned to manufacturing units / dealers / distributors / vendors / business associates / warehouses, etc. The customer will be informed.
All products are covered under Manufacturer’s Warranty mentioned on each product. There is no Warranty provided in case there is no such mention on the product..
Complaint regarding damaged / defective products or regarding other product quality aspects should be lodged in writing and lodged on our site within seven days after the receipt of the product, giving details of delivery code, location and specifying nature of damage / defect.
The customer agrees to defend, indemnify and hold Hriweta Manufacturing and Sales Pvt. Ltd. and its affiliates harmless from any and all liabilities, costs and expenses, including attorneys’ fees, related to any breach of terms of this Agreement by the customer or any person (s) using your account or in connection with the use of the Service or the placement or transmission of any message or information or other materials by you or authorized customers of your account.
You (The Website User / Customer / Service User) should not rely on the any information or resources contained on the Website, as a replacement or substitute for any professional, financial, legal or other advice or counsel. If you have a situation that requires professional advice, you should consult a qualified specialist. Do not disregard, avoid or delay obtaining professional advice from a qualified specialist because of information or resources that are provided on this Website, however provided.
Each User hereby acknowledges and agrees that Hriweta Manufacturing and Sales Pvt. Ltd.is not a party to any oral or written agreement for service, or any contract entered into between Website Users in connection with any Service offered, directly or indirectly, through the Website. Each Website User acknowledges, agrees and understands that Hriweta Manufacturing and Sales Pvt. Ltd.only seeks to provide a platform wherein the Service User and Service Professional ( Saathi ) can be brought together and Hriweta Manufacturing and Sales Pvt. Ltd. .itself has no role in the execution or provision of Services.
No agency, partnership, joint venture, or employment is created as a result of the Terms of Use or your use of any part of the Website, including without limitation, the Agreement for Service. You do not have any authority whatsoever to bind Hriweta Manufacturing and Sales Pvt. Ltd.in any respect. All Service Professionals are independent contractors. Neither Hriweta Manufacturing and Sales Pvt. Ltd.nor any users of the Website may direct or control the day-to-day activities of the other, or create or assume any obligation on behalf of the other.
You should take reasonable precautions and make whatever investigation or inquiries you deem necessary or appropriate before proceeding with any online or offline transaction with any third party, including without limitation, service professionals
